Careers

Join a team of people who are passionate about crafting technology solutions and building trusted relationships. Technical acumen should be combined with a quest for knowledge and ability to excel in a small team-based, self-motivated environment. Around here, egos are checked at the door to give ideas the space to grow. 

Please contact careers@picotrading.com if you are interested in any of the listings below.

Global Delivery Manager – Core Services

New York

Corporate Title:          To be determined depending on suitability of skills and expertise

Purpose of the role

Pico is looking to fill a Project Manager (PM) position. The PM will work closely with clients and/or teams across the firm to assess and document requirements, construct high-level project plans / proposals, coordinate delivery and communicate status of various initiatives. The PM will be expected to become a Subject Matter Expert on any project to which they are assigned, and will be the point of contact for status, timelines, and risk factors of their projects to management and clients.

Responsibilities and duties (include but not limited to)

  • Participate in requirements-gathering sessions with clients and/or Pico internal teams and document decisions / action items
  • Translate requirements into presentations and/or specification documents
  • Create and maintain project plans and manage projects through to implementation, with regular communication to clients / vendors / management via status meetings, emails, etc.
  • Interface with technical teams to coordinate resourcing and produce detailed project plans
  • Evaluate all key project deliverables, as well as final product, to ensure traceability of requirements, high quality and customer acceptance
  • BA/PMs may also be asked to perform other tasks such as product research, sales presentations, software testing, vendor assessment/liaison, etc.

Education, Skills and background (incl. Education and Experience Requirements)

  • 2-4 years of BA/PM experience
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills with the ability to multi-task and work autonomously or with a team
  • Able to translate complicated concepts / requirements into documents / presentations for a general audience
  • Able to manage multiple, and sometimes disparate, streams of work, while maintaining high quality standards
  • Experience with MS PowerPoint, Excel and Word
  • Must be hands-on and detail-oriented
  • Must have ability and desire to succeed in a fast-paced environment, where priorities can shift at a moment’s notice
  • Must be a self-starter with an appetite for learning
  • Must be able to keep a clear head in stressful situations
  • Understanding of the operation of the financial markets
  • Basic understanding of IT infrastructure
  • S. or equivalent in Finance, Technology, Science, Engineering or Information Systems (Note: degrees in other disciplines will be considered, provided there is coursework in one of the above areas)

Working Arrangements

This is an office-based position.  Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including but not limited to EMEA, USA and APAC).

Global Delivery Manager – Core Services

New York

Corporate Title:         

To be determined depending on suitability of skills and expertise

Purpose of the role

Pico is looking to fill a Project Manager (PM) position. The PM will work closely with clients and/or teams across the firm to assess and document requirements, construct high-level project plans / proposals, coordinate delivery and communicate status of various initiatives. The PM will be expected to become a Subject Matter Expert on any project to which they are assigned, and will be the point of contact for status, timelines, and risk factors of their projects to management and clients.

Responsibilities and duties (include but not limited to)

  • Participate in requirements-gathering sessions with clients and/or Pico internal teams and document decisions / action items
  • Translate requirements into presentations and/or specification documents
  • Create and maintain project plans and manage projects through to implementation, with regular communication to clients / vendors / management via status meetings, emails, etc.
  • Interface with technical teams to coordinate resourcing and produce detailed project plans
  • Evaluate all key project deliverables, as well as final product, to ensure traceability of requirements, high quality and customer acceptance
  • BA/PMs may also be asked to perform other tasks such as product research, sales presentations, software testing, vendor assessment/liaison, etc.

Education, Skills and background (incl. Education and Experience Requirements)

  • 2-4 years of BA/PM experience
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills with the ability to multi-task and work autonomously or with a team
  • Able to translate complicated concepts / requirements into documents / presentations for a general audience
  • Able to manage multiple, and sometimes disparate, streams of work, while maintaining high quality standards
  • Experience with MS PowerPoint, Excel and Word
  • Must be hands-on and detail-oriented
  • Must have ability and desire to succeed in a fast-paced environment, where priorities can shift at a moment’s notice
  • Must be a self-starter with an appetite for learning
  • Must be able to keep a clear head in stressful situations
  • Understanding of the operation of the financial markets
  • Basic understanding of IT infrastructure
  • S. or equivalent in Finance, Technology, Science, Engineering or Information Systems (Note: degrees in other disciplines will be considered, provided there is coursework in one of the above areas)

Working Arrangements

This is an office-based position.  Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including but not limited to EMEA, USA and APAC).

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Project Management in the office. You can either submit your resume and cover letter now to and we'll hold on to it for future reference, or, please check back periodically for future postings.

Network Implementation Engineer

New York

Corporate Title:          To be determined depending on suitability of skills and expertise

Purpose of the role:

Pico is currently seeking Design and Implementation engineering candidates to deliver best in class low latency connectivity solutions for Pico’s clients and internal infrastructure projects in line with Pico’s standards and strategic: framework. Playing a key role in working with other teams within the business, the role holder will be a proactive, solutions-oriented Engineer with highly developed organization and attention to detail skills. The role holder will also be responsible for working with our Service Operations (NOC) Team to ensure that all escalations are dealt with in a timely and effective manner, transferring knowledge and building skills among Service Operations Team.

Responsibilities and duties (include but not limited to)

  • Design, deployment, and escalated problem resolution, for a large service provider network infrastructure
  • Perform daily checkouts of the environment and following any changes
  • Construct valid configurations for implementation based upon design and/or technical concepts
  • Support deployment and maintenance of network switches, routers, firewalls, and other network appliances
  • Application of configuration changes via our change control systems and processes
  • Perform peer review of configurations scheduled for deployment
  • Perform network infrastructure changes in a diligent and professional manner
  • Participate an on-call rotation for support escalations
  • Troubleshoot internal and external customer issues related to changes
  • Participate in daily meetings to review changes and under lying impacts
  • Work with network engineering team to design new client specific connectivity solutions
  • Provide mentoring and guidance to other team members when required

Education, Skills and background (incl. Education and Experience Requirements)

  • 7-10 years’ experience deploying and supporting network equipment in a service provider environment or a large-scale Enterprise network
  • 5 years+ experience working on financial networks. Ideally including exchange market data connectivity.
  • Experience with Juniper, Arista, Fortinet and/or Cisco hardware and software
  • CCNP/JNCIP – CCIE certified or equivalent level of knowledge
  • Highly proficient in routing protocols: OSPF, EIGRP, BGP, ISIS, MPLS
  • Advanced understanding of Multicast Routing (IGMP, PIM, MSDP)
  • Expert level knowledge of TCP, UDP and upper layer protocols
  • Experience with cross-connectivity to high-speed, ultra-low latency financial markets and venues
  • Familiarity with Linux, Bash and/or Python
  • Ability to analyze and diagnose problems and effectively lead to system recovery
  • Clear verbal and written communicator
  • Diligent and highly detail orientated
  • Self-motivated and capable of prioritizing and managing own workload
  • Capable of working with little supervision
  • Creative thinker with out of the box ideas
  • Keen to contribute ideas, share knowledge, and help others develop
  • Interested in cutting edge technology
  • Driven to develop own skills and knowledge
  • Understanding of JIRA as a ticketing system

Working Arrangements:

This is an office-based position. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions I geographies including but not limited to EMEA, USA and APAC).

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Implementation Engineering in the office. You can either submit your resume and cover letter now to and we'll hold on to it for future reference, or, please check back periodically for future postings.

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Automation. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.

IT Service Desk Technician

Chicago

Purpose of the role

Pico is looking for an IT Service Desk Technician, ensuring issues related to hardware, software functionality, data analysis and system configuration. The candidate will be flexible, dynamic, solutions-oriented problem solver capable of working in a fast-paced demanding environment and expected to work pro-actively and deal with multiple daily requests ensuring that all issues raised are resolved in a timely service-oriented manner.

Responsibilities and duties (include but not limited to)

  • First line of IT support for employees
  • Liaising with multiple stakeholders across all areas of the business on a daily / weekly basis keeping all informed regarding issues and solutions
  • Provisioning and maintaining company workstations, VDIs, laptops, telephony equipment, mobile phones, printers, AV equipment and other hardware / software
  • Maintain a healthy and secure environment by ensuring systems are compliant and up to date with patches
  • Maintain Corporate inventory of assets in relevant ITAM solution
  • Contribute and maintain a working knowledge base and document issues that are conducive to knowledge transfer
  • Internal onboarding and offboarding of employee
  • Manual handling and lifting of up to 50lbs
  • Participate in an on-call rotation to provide support coverage
  • Perform any other tasks / projects as assigned

Education, Skills and background (incl. Education and Experience Requirements)

  • 1-3 years of experience in IT support
  • An excellent working knowledge of MS Office products
  • Experience with web administration and any relevant skills associated (SEO, HTML, WordPress, Photoshop)
  • Experience with supporting a Citrix Xendesktop Environment
  • Experience supporting Mac OSX
  • Basic understanding and working knowledge of Active Directory, group policies, DNS, and DHCP.
  • Exposure to VOIP phone system support
  • Experience working with a ticketing system, Jira would be a plus.
  • Proven ability to work effectively independently using own initiative
  • Strong team player who is highly inclusive
  • Excellent communication skills; clearly conveys information, excellent writing / documentation skill
  • Ability to multi-task and change priorities as needed
  • Professionalism to support a 24/7 production environment
  • Drive, passion, commitment, and attention to detail

Working Arrangements

This is an office-based position. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including but not limited to EMEA, USA and APAC).

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Corporate Infrastructure in the office. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Data Center Engineering. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Development. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Finance. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.

Project Manager

Singapore

Corporate Title:         

AVP or below (TBD depending on suitability of skills and expertise)

Purpose of the role

Pico is looking to fill a Project Manager (PM) role within our Global Delivery Management department. The Project Manager will work closely with clients and/or teams across the firm to assess and document requirements, construct high-level project plans, coordinate delivery and communicate status of various initiatives. The Project Manager will be expected to become a Subject Matter Expert on any project to which they are assigned, and will be the point of contact for status, timelines, and risk factors of their projects to all stakeholder.  The Project Manager will have a strong IT technical understanding and be able to effectively guide decisions, manage and resolve conflicting demands and time pressure constraints

Responsibilities and duties (include but not limited to)

  • Liaising on regular basis with clients and technical teams across the business and internationally to deliver highly business critical and complex solutions for global clients.
  • Liaise effectively with the Account Management and technical teams (SME’s) to clearly define project deliverables.
  • Participate in requirements-gathering sessions with clients and/or Pico internal teams to document all requirements, assumptions, decisions, risks and actions
  • Lead the project(s) and make necessary decisions to effectively prioritize approved project work based on critical paths, tasks outstanding, key dependencies, obstacles or barriers, budgets, resources and deadlines paying attention to project constraints (scope, cost and resources).
  • Translate complicated concepts into clear documentation for a general audience
  • Create / maintain regular proactive communications (verbally and / or in writing) to ensure effective delivery, project risk mitigation and traceability with client’s key stakeholders and resources (including but not limited to):
    • Creating / maintaining and sharing Project plans
    • Progress calls / written communication with clients, internal teams responsible for various aspects of projects and members of the team responsible for delivery.
    • Project planning calls and written commination with Engineering teams (Network, Systems, Data Centre and Implementation)
  • Interface with technical teams to coordinate resourcing and produce detailed project plans
  • Effectively translate requirements into presentations and/or specification documents for use by Account Management and / or Senior Management.
  • Evaluate all key project deliverables, as well as final product, to ensure traceability of requirements, high quality and customer acceptance
  • Perform business analysis tasks such as current state assessments, product research, process flow mapping, software testing, vendor assessment, etc.
  • Able to appropriately set expectations to both internal and external stakeholders
  • Effectively navigate the organization to deliver each component of complex projects while holding internal resources accountable for their deliverables
  • Lead regular calls with the clients to update them of delivery progress
  • Assess and coordinate cross-teams to mitigate project risks and overcome roadblocks
  • Lead the team(s) to prioritize approved project work based on analysis of strategic importance, tasks outstanding, obstacles or barriers, budgets, resources and deadlines.

Education, Skills and background (incl. Education and Experience Requirements)

  • Highly driven, results oriented, no detail too small individual with a commitment to excellence
  • Ideally a graduate with a minimum of 5 years’ successful relevant experience
  • Experience working in the FinTech sector preferred
  • Basic understanding of managed infrastructure services
  • Financial market awareness including areas such as Exchange products and technologies, market participants and regulatory requirements.
  • Technology minded with foundation understanding of Hosting/Network/Systems/Software/IT Operations and their interoperation
  • Must have excellent written and verbal communication skills
  • Must be a self-starter with an appetite for learning; Strong organizational and time management skills with the ability to multi-task and work autonomously or with a team
  • Must be able to manage multiple, and sometimes disparate, streams of work, while maintaining high quality standards
  • Must have ability and desire to succeed in a fast-paced environment, where priorities can shift at a moment’s notice
  • Must be able to keep a clear head in stressful situations
  • Strong team player who is highly inclusive
  • Some experience with MS PowerPoint, Excel, Word and Project is preferred

Working Arrangements

This is an office based position.  Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including but not limited to EMEA, USA and APAC).

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Global Delivery Management in the office. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Human Resource. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Legal & Compliance. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Network Engineering. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.

Systems Administrator

New York

Corporate Title:         

To be determined depending on suitability of skills and expertise

Purpose of the role:

The Platform Operations Engineer will be responsible for the smooth running and stability of Pico’s client and internal systems infrastructure, investigating and resolving issues as they arise while thinking of ways to reduce common problems and monitoring critical systems.  This is a customer facing role, with the individual responsible for delivering quality service and support to our current and future client base. Besides your day to day activities, there will also be opportunities for you to be involved in projects and innovation.

The ideal candidate has a strong foundation in both the Windows and Linux operating systems, Virtual Machines, recently EOL’d and current HP, Dell, and Lenovo Intel-based physical hardware, multiple hypervisor types, multiple block storage solution types/vendors, recently EOL’d and current Intel processor architectures, shell and Python-based scripting, wire-captured off-host telemetry data, host-based telemetry agents, and ITIL (or comparable) operational (incident and problem management) and change management procedures.

Responsibilities and duties (include but not limited to)

  • Provide support service that ensure Pico’s infrastructure services are running to its optimum performance and that all departmental key performance indicators (KPIs) and Service Level Agreements (SLAs) are met
  • Ensure stability of all Pico System Services.
  • Deliver an outstanding level of service to your Customer base
  • Interface with vendors, market participants, and financial exchanges
  • Display integrity and honesty in all that you do.
  • Would eventually be called to supervise a small team and ensure the work for the team is processed in a timely manner.
  • Foster open communication between team members, peer team members, and managers to bring forward ideas on how they can collectively deliver a more effective service
  • Maximizing availability of Pico’s infrastructure through continuous improvement and proactive, preventative maintenance
  • Ensure that all procedures and policies are up to date and are available for use by all members of the team
  • Provide first level problem determination/triage on all client issues (network or systems) before handing off to SME if required.
  • Using scripts and automation, support deployment and maintenance of applications and system settings
  • Recording and taking ownership of issues using our in-house ticketing system through to successful resolution
  • Conduct deep dive analysis to determine root cause of technical issues
  • Managing daily infrastructure audits and checks
  • Work with internal and external auditors
  • Provide on call or out of hours’ support as the business requires
    • Weekend work will be needed on a rotation schedule 

Education, Skills and background (incl. Education and Experience Requirements)

  • Computer Science / applicable degree, or equivalent work experience is required
  • 4 – 8 years of experience in an operational environment
    • At least 4 years of operational experience in physical and logical server platforms
    • At least 2 years of direct experience with ITIL or another similar best-practice governance model
  • Experience in a financial industry support role preferred
  • Self-starter with a drive to develop own skills and knowledge
  • Experience with Linux and Windows
  • RHCSA Certified or equivalent
  • Experience with monitoring systems to configuration level e.g. Nagios, SolarWinds
  • Experience working on bare metal servers in a service provider environment or a large NOC – preferable
  • Experience with HP, Dell and/or Lenovo hardware and relevant systems management software
  • Experience supporting JVM/.Net based applications
  • Experience scripting in Bash, Python, Ruby, and/or Perl
  • Experience monitoring and troubleshooting server capacity (CPU load, disk space, memory contention, network I/O)
  • Strong understanding of TCP/IP and Network services (DNS, DHCP, FTP)
  • Understanding of JIRA as a ticketing system
  • Familiarity with trading technologies (FIX Protocol, Execution Gateways, Drop Copy)
  • Familiarity with networking concepts (Multicast, NAT, Routing Protocols)
  • Have excellent communication, influencing and customer management skills

 Working Arrangements

This is an office based position.  Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including but not limited to EMEA, USA and APAC). This will include on call weekend rotations, work early / late shift (on rotation as well).

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Platform Engineering in the office. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Procurement. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Sales. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.

Network Operations Engineer

Singapore

Corporate Title:         

To be determined depending on suitability of skills and expertise

Purpose of the role:

Network Operations is responsible for the stability of all network and datacenter infrastructure, investigating and resolving issues, and monitoring critical systems.  The purpose of this role is to provide the best support for our low latency network service, historical market data service, normalized market data service, and other engineered solutions for Pico’s clients and our internal infrastructure in line with Pico’s standards and strategic framework.

This is an internal and external customer facing role. The Engineer will be accountable for delivering quality service and support to our current and future client base. They will be a proactive, solutions-oriented Engineer with highly developed organization and attention to detail skills. They will also be responsible for carrying out changes to existing client services during change windows in line with the Company’s change processes and for conducting peer reviews to ensure quality of work at all times. The role holder will also work with our Network and Implementation Engineering teams to ensure that all incidents and escalations are dealt with in a timely and effective manner, continuing to learn and transferring knowledge This role is expected to participate in ongoing projects and maintenance activities this will include engineering efforts.  

Responsibilities and duties (include but not limited to)

  • Work with customers to assist with any issues or inquiries they may have.
  • Monitor Pico network and datacenter infrastructure using real-time data and alerting to provide continuous network uptime and optimal performance.
  • Ensure stability of all Pico Network Services
  • Troubleshoot and escalate outages and issues
  • Manage internal and external circuits, cross-connects, internet access, and VPNs.
  • Create necessary technical, and network/system documentation including diagrams, flowcharts and scheduled reporting.
  • Conduct system, network, and environmental checkouts and guarantee their delivery to necessary customers/clients.
  • Ensure corrective maintenance is identified from checkouts and other reports and input from field, authorizes work, work order created and scheduled, and quality report is submitted to clients when work has been completed
  • Identify opportunities within the environment to improve equipment monitoring, data integrity, and site security.
  • Develop broad knowledge and understanding of underlying network standards and protocols
  • Provide support service that ensure Pico’s infrastructure services are running to its optimum performance and that all departmental key performance indicators (KPIs) and Service Level Agreements (SLAs) are met
  • Ensure that runbook procedures are kept up to date and are available for use by all members of the team
  • Use scripts and automation tools to support deployments
  • Open and resolve tickets as created or assigned
  • Conduct a root cause analysis and create RFOs and Incident reports.
  • Interface with vendors, market participants, and financial exchanges as needed to support maintenance activities or troubleshooting efforts
  • Abide by Change Control Process and Procedures
  • Perform peer review of planned changes prior to deployment
  • Perform network infrastructure changes in a diligent and professional manner
  • Perform installation of network hardware and software
  • Participate in daily meetings to review changes and underlying impacts
  • Participate in daily handover calls with alternate regions
  • Prepare Handover/Turnover documentation for on-coming shift
  • Provide mentoring and guidance to other team members when required
  • Work with front and back office support.
  • Japanese speaking for role located in Singapore 

Education, Skills, and background (incl. Education and Experience Requirements)

  • 3-5 years of experience working on network equipment in an ISP style environment or a large NOC
  • 2-3 or more years of experience with Juniper, Arista, and/or Cisco hardware and software
  • CCNP certified or equivalent level of knowledge
  • Advanced deployment and troubleshooting experience in:
    • BGP and OSPF – including redistribution
    • Route Tagging, preferencing, and communities
    • Multicast Routing, PIM-SM
    • Firewalls – including VPNs, Policies
  • Experience in Corvil Appliances
  • Experience using NetBrain, Nagios, and Orion NPM
  • Experience writing custom scripts in BASH or Python
  • Diligent and highly detail orientated
  • Ability to analyze, diagnose and resolve issues in a highly charged financial environment
  • Clear verbal and written communicator
  • Capable of prioritizing and managing a high workload
  • Driven self-starter and self-motivation are key
  • Keen to contribute ideas, share knowledge, and help others develop
  • Interested in cutting edge technology
  • Driven to develop own skills and knowledge

Working Arrangements

  • This is an office-based position.
  • Though travel may be required from time to time, it is not expected to be regular or frequent.
  • Required to function in a 4 day, 10 hour/day shift
  • Provide additional coverage outside of Standard working hours when necessary.

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Service Operations in the office. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.

We're glad you're interested in joining the Pico team! Currently there aren't any open positions in Venue Services. You can either submit your resume and cover letter now to careers@picotrading.com and we'll hold on to it for future reference, or, please check back periodically for future postings.