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David Pagan

Director, Global Service Operations, AMRS

I lead the Service Operations team in North America as well as the Global Network Operations team. My teams provide both operational support along with proactive management of the network estate to ensure our clients’ requirements are not only met but also exceeded.

My favorite thing about working at Pico…

The people are fun, awesome, collaborative, creative, and innovative thinkers. They bring the success to the company and the best results to customers. Customers enjoy working with our team so much they know many of us on a first name basis.

Any given Saturday you can find me…

With family… or plugging away at my home lab trying to get a python script to write a pcap straight to a MySQL database on a Raspberry Pi on a cisco network.