Director, Service Operations
I lead the Global Application Operations team. We are responsible for the smooth running and stability of Pico’s application processes and internal systems infrastructure. We also act as the support and operational interface for our clients and vendors, ensuring the greatest transparency possible while mitigating any possible impact.
My favorite thing about working at Pico…
Our ability to rapidly adapt solutions to satisfy client needs while also maintaining high quality standards. Normally people either have depth of knowledge or breadth of knowledge. At Pico, we have both. Each day is an opportunity to learn something new or learn a new way to make things better.
Any given Saturday you can find me…
If it’s too cold to ride my motorcycle then most likely there is hockey involved. Or I’m driving many miles to an athletic event for my daughter. Or doing open-mic comedy.